Project concluded. The app is no longer available on the App Store: we show it as completed work. The services and prices shown refer to the period when it was published. The app's text is in Italian.
The project
Ricorsi Multe Italia (“Fine Appeals Italy”) was an iPhone app for people who receive a traffic fine or a payment order in Italy and want to contest it without wasting time on offices and forms.
It worked simply: you photograph or scan the document, send it from the app with a short form and receive the appeal already drafted, ready to file. The price of the consultation depended on the penalty being contested and was shown right away, before buying.
In numbers, inside the app
The screens
Seven steps of the app, as users saw them. The app's text is in Italian.
What the consultation cost
The price depended on the penalty being contested: for payment orders it grew with the amount, for fines it changed with the Highway Code article. In the app you just picked the right entry from the menu.
| Penalty contested | Consultation |
|---|---|
| Payment orders (by amount) | |
| Up to €50 | €25 |
| Up to €100 | €40 |
| Up to €200 | €80 |
| Up to €350 | €150 |
| Up to €500 | €240 |
| Up to €800 | €350 |
| Up to €1,000 | €450 |
| Over €1,000 | €550 |
| Fines (by Highway Code article) | |
| Art. 7, 146, 157, 158 (up to €55) | €30 |
| Art. 6, 7, 158 (up to €100) | €35 |
| Art. 173 para. 3 bis (using a phone while driving) | €70 |
| Art. 142 para. 7 | €31 |
| Art. 142 para. 8 and 146 para. 3 (7 am–10 pm and 10 pm–7 am) | €80 |
| Art. 126 bis (failure to disclose the driver's details) | €95 |
| Art. 142-9 (7 am–10 pm and 10 pm–7 am) | €80 |
| Art. 142-9 bis (7 am–10 pm and 10 pm–7 am) | €140 |
Prices in euros, from the period when the app was published. Article numbers refer to the Italian Highway Code (Codice della Strada).
Bundles with a bonus
The app also offered bundles with a bonus, from €150 to €4,800.
| Bundle | Price | Bonus |
|---|---|---|
| Basic | €150 | +€50 |
| Plus | €300 | +€100 |
| Silver | €600 | +€200 |
| Gold | €1,200 | +€400 |
| Platinum | €2,400 | +€800 |
| Diamond | €4,800 | +€1,600 |
What the app did
Send your fine from the app
You photograph or scan the fine or payment order and send it straight from the app, in any format.
Appeal ready to file
From the document you sent, the appeal was drafted, ready to be filed.
Price based on the penalty
Once you picked the type of fine or the amount of the payment order, the price updated instantly: what you see is what you pay.
Support chat
Support on Apple Business Chat or WhatsApp, every day from 9 am to 5 pm. The cost of the contact was deducted from the chosen service.
How to contest a fine, in brief
Against a Highway Code penalty in Italy you can file an appeal to the Prefect, within 60 days of the contestation or of the notification of the report, or an opposition before the Justice of the Peace, within 30 days. They are two alternative routes.
If the Prefect rejects the appeal, the payment order can be challenged before the Justice of the Peace within 30 days of its notification.
Deadlines run from the date of the contestation or notification, so it pays to act early. These lines are informative and do not replace professional advice: always check the deadlines for your case with the Prefecture or a lawyer.
What we did
- Design of the user experience and of the app interface.
- Development of the iPhone app.
- A menu of penalties with a price that updates with the choice, and online purchase.
- A form to send the fine with an attachment, delivered to the team by email.
- Connection of the support chat channels (Apple Business Chat and WhatsApp).
- Preparation and publication on the App Store.
Want an app like this?
An iPhone app starts from €4,500, with price and delivery time written up front. On the iOS app development page you will find the three tiers (Base, Plus and Pro) and what each includes; if you already have an idea, the quote calculator gives you an estimate in a few minutes. See also the other completed projects.